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Quality Certification

By WebAdmin 

Guests satisfaction is our members’ credo. In our effort towards complete guest satisfaction, we work with Customer Alliance®, our privileged partner, for accurate and real time measures of guest satisfaction in all the properties in our community. Today, we are proud to announce an 87% satisfaction rate on over 710,000 reviews published on the leading international platforms.

This is why the existing e-reputation of our applicants is an essential condition in the process of joining our cooperative community.


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Charme & Caractère represents about 700 hotels in more than 70 countries on 5 continents.

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Charme & Caractère is a member of the Global Alliance of Private Hotels, the world’s largest network of private hotels, with over 700 hotels in more than 80 destinations.
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