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ALLIANCE C&C

Why we exist

We aspire to offer independent hotels the tools of large chains to increase their sales, profitability and peace of mind.
Henri Bergson
Our Vision of Hospitality

The future is not what will happen to us but what we will do with it...

We dream of an independent hotel industry that would benefit from the tools of the big groups, to better sell itself, better defend itself and better live.
We dream that travelers will see in us the charm and diversity of the world of independent hospitality while finding the seriousness, the guarantee and the facilities of the biggest brands.
We dream of a colaborative system where values, quality, people and commitment count more than money.
We dream of putting people and emotions at the center of everything, in an ethical and responsible cocoon.
ALLIANCE

Our collections of hotels, hostels and boutique accommodation

Feel at home and discover others

Cosy Places
cosy-places.com

Another beautiful
vision of luxury

Cosy Places Luxe
cosy-places-luxe.com

The coolest and most ethical collection of hostels

Générations XYZ
hostels-generations.xyz

Our missions

Select

carefuly our members to present one of the most beautiful address books in the world.

Guarantee

our customers the best available rates, the best quality and a privileged treatment during their stay

Organize

cooperation between hoteliers and provide them with all the necessary commercial tools to maximize their business

Allow

our members to pay only what they feel is fair to us. There is no contract, no imposed contribution.

To commit

and encourage our members to develop sustainable tourism.

Réunir

together the best independent experts to accompany our members with pragmatism and efficiency.
OUR CREDIBILITY ALSO DEPENDS ON:

A worldwide presence

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Customers around the world
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CHARME & CARACTÈRE : OUR FUNDAMENTALS

Our community’s credibility has been established through:

Quality Certification

Quality Certification

Guests satisfaction is our members’ credo. In our effort towards complete guest satisfaction, we work with Customer Alliance®, our privileged partner, for accurate and real time measures of guest satisfaction in all the properties in our community. Today, we are proud to announce an 87% satisfaction rate on over 710,000 reviews published on the leading international platforms.

This is why the existing e-reputation of our applicants is an essential condition in the process of joining our cooperative community.

Shared Experience

Shared Experience

The specific environment and history of each independant hotel member shape its unique practices, services and innovations. At Charme & Caractère (C&C) we view ourselves as happy ambassadors of these endeavors.

We are committed to sharing them, promoting their development and participating in their growth. C&C acts as a collaborative facilitator based on the collective intelligence of its members.

Searching for Synergies

Searching for Synergies

With already over 800 independant hotels around the world, our community possesses resources that would be too costly and consequently out of reach for any single hotel. We are constantly negotiating with our many strategic partners for our members to get the best prices and the latest innovations for hospitality management solutions.

Pooling resources is a key factor for success and sometimes survival, especially when facing unexpected circumstances such as the ones created by COVID-19.

PREC SUIV

The Best of Digital Marketing

Websites

We provide development solutions for our members and brands with tailored high-performance, scalable websites suitable for all media, platforms and browsers (computers, mobiles, tablets). We accompany our community’s digital evolution through an attractive offer adapted to all sizes and specifics.

Webinars

For even more flexibility, easiness and responsiveness, our teams periodically design and host webinars on specific topics focusing on the current main concerns of hospitality actors. Our goal is for you to remain free, independent and unique.

Newsletter &
social media

We have fair and ethical solutions to help our members communicate with their customers and partners and share C&C guests while each member maintains control over its own contacts.
All of these tools are presented in more detail throughout this website.
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ONLINE BOOKING

Agile is transforming the hospitality industry.

C&C community guests have access to our secure online booking system with real time prices and availabilities.
Your property will be listed on C&C booking platform without any fee or commission.

  • Our website instantly shows availability and best available price.
    C&C customers no longer need to check each property on OTAs for price and availability.
  • Our members can keep their own booking system.
    We will just plug into it as long as it is compatible, and we have access to API codes.
  • Members pay 0 commission on bookings generated on our website.
    We are the only hospitality professional alliance offering this!
TESTIMONIALS

Here is what our members say

We are really proud to be part of Charme & Caractère’s Luxury collection

Thierry Boisaubert

Hôtel Joyet de Maubec | France

C&C allows us to connect with other hotels owners around the world, it feels like we all belong to the same family.

Véronika Debise

Hôtel Spinaker | France

C&C has been with us since the very beginning of Villa Seren project; we like how closely supported we feel and how C&C is solely motivated by success of the alliance members.

Lenaig Lagasse

Hôtel Villa Seren | France

You want to join us?

It's so easy, with an online application in just a few clicks, an estimate of your baseline fee and a very quick response...
Join C&C
appointment

Talk to each other, meeting up…

Time dedicated to your needs and your listening.

Appointment
Contact Us

Contact request

  • General information :
    [email protected]
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Charme & Caractère

Charme & Caractère

Le site internet de Charme & Caractère (charme-caractere.com) devient celui de Cosy Places (cosy-places.com)

Charme & Caractère Luxury

Charme & Caractère Luxury

Le site internet de Charme & Caractère Luxury (charme-caractere.luxury) devient celui de Cosy Places Luxe (cosy-places-luxe.com)

1st worldwide cooperative hospitality brand

Charme & Caractère represents about 700 hotels in more than 70 countries on 5 continents.

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C&C

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Alliance

Charme & Caractère is a member of the Global Alliance of Private Hotels, the world’s largest network of private hotels, with over 700 hotels in more than 80 destinations.
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